FAQ

A: At Ballinaslaney Crafts, we take great care in ensuring that your unique handmade jewelry and crafts reach you safely and promptly. We use the An Post postal service for all our shipping needs, which allows us to deliver your orders efficiently and reliably. Once your order is complete, it will be carefully packaged and dispatched through An Post, ensuring it arrives at your doorstep in perfect condition. You will also receive a tracking number so you can monitor your parcel’s journey. Shipping times and costs may vary depending on your location, but we aim to provide swift and affordable shipping options for all our customers. Thank you for choosing Ballinaslaney Crafts for your individual handcrafted treasures.

A: Ballinaslaney Crafts is proud to offer worldwide delivery for our unique handmade jewelry and crafts. No matter where you are located, you can enjoy our beautifully crafted pieces that symbolize individuality and creativity. To learn more about our shipping terms and conditions, please refer to our detailed Shipping Policy on our website.

A: When ordering from Ballinaslaney Crafts, please be aware that your purchases may be subject to duty or other taxes upon arrival in your country. No charges if ordering from within Ireland but may be applicable if ordering from outside Ireland. These charges are determined by your country's customs policies and import regulations, which vary widely from one nation to another. Unfortunately, Ballinaslaney Crafts does not have control over these fees and we cannot predict their amount. As the customer, you are considered the importer of record and are responsible for any customs duties and taxes applicable to your order. We recommend checking with your local customs office for more detailed information and to understand the potential costs involved before making your purchase.