Privacy Policy

Effective Date: 31st March 2025

Welcome to Ballinaslaney Crafts ("we," "our," "us"). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website www.ballinaslaneycrafts.com (the "Site") or make a purchase from us.

1. Information We Collect

We may collect the following types of information:

Personal Information:

- Name

- Email address

- Shipping and billing address

- Phone number

- Payment information (e.g., credit card details, processed through secure payment gateways)

- Order history and preferences

Non-Personal Information:

- Browser type and version

- IP address

- Pages visited on our Site

- Time and date of visits

- Referring website

2. How We Use Your Information

We use your information for the following purposes:

- To process and fulfil your orders

- To communicate with you about your orders, inquiries, or customer service requests

- To improve our website, products, and services

- To send you promotional offers, newsletters, or updates (if you have opted in)

- To comply with legal obligations and prevent fraudulent activities

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:

- Service Providers: Third-party vendors who assist us in operating our website, processing payments, shipping orders, or providing marketing services.

- Legal Authorities: When required by law or to protect our rights, property, or safety.

- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyse website traffic, and understand user behaviour. You can manage your cookie preferences through your browser settings.

5. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

- Access: Request a copy of the personal data we hold about you.

- Correction: Request corrections to inaccurate or incomplete data.

- Deletion: Request deletion of your personal data.

- Opt-Out: Unsubscribe from marketing communications at any time.

To exercise these rights, please contact us at info@ballinaslaneycrafts.com

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before providing any personal information.

8. Children's Privacy

Our website is not intended for children under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at info@ballinaslaneycrafts.com